Service
Urgent drain callouts
For sewage backing up and other drainage problems that cannot wait.
5.0 from 49 Google reviews
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Based in Ickenham, West London
Mon–Fri 6:00–18:00 · Sat–Sun 6:00–16:00
We take urgent calls within our opening hours. We do not operate a 24/7 service.
Call 020 8166 5937 with the site postcode and a description of the problem. We confirm an attendance time on the call.
What’s covered
- Urgent blocked drain attendance during opening hours
- Advice on whether CCTV, jetting or excavation is needed next
- Clear communication on arrival windows when we can attend
- Photo / written reporting on request after the visit
How we work
Call 020 8166 5937 with your postcode, symptoms and access details (manholes, keys, parking).
Within opening hours, genuine emergencies are prioritised.
We do not operate a 24/7 service. We cannot attend outside opening hours.
On attendance we clear what we can safely, then advise if CCTV or further repair is needed so you’re not left guessing overnight.
When to call us
- Sewage overflowing inside the property
- Total loss of drainage to WCs
- Commercial sites at risk of closure or hygiene breach
- External flooding from a blocked private drain during opening hours
Pricing
Every job is priced individually once the problem is understood. Call or use the quote form.
Frequently asked questions
- Are you 24/7?
- No. We are open Monday to Friday 6am–6pm. Saturday and Sunday 6am–4pm.
- What number do I use?
- 020 8166 5937.
- What should I do while I wait?
- Stop running water where you can, don’t flush if the WC is backing up, and keep people away from sewage. Tell us about any vulnerable occupants or business impact when you call.
- Will you CCTV on an emergency visit?
- Not always on the first attendance — clearing the immediate risk comes first. We often recommend CCTV if the blockage looks structural or has happened before.
- Do you cover my area for emergencies?
- Most urgent work is in and around London. Call with the site postcode and we will confirm whether we can attend in time.
Related services
Drainage enquiries
Call 020 8166 5937 during opening hours or request a quote.