Frequently asked questions
Answers to common questions about our services, hours and quotes.
Common questions
- What services do you offer?
- Blocked drains, CCTV surveys, jetting, relining, repair, excavation and new drainage. Urgent work is covered within opening hours.
- Where are you based?
- Our yard is at Copthall Farm, Unit 3A Breakspear Rd S, Ickenham, Uxbridge UB10 8HB.
- Which areas do you cover?
- We are based in West London and work up and down the country. Most day-to-day work is in and around London. We travel further for larger commercial projects.
- What are your opening hours?
- Mon–Fri 6:00–18:00 · Sat–Sun 6:00–16:00.
- Are you available 24/7?
- No. Urgent calls are taken within opening hours only.
- How do I get a quote?
- Call 020 8166 5937 or email [email protected]. Include the site postcode and a short description of the problem.
- Do you publish prices online?
- No. Every job is priced individually once the problem is understood.
- Do I get a report after CCTV or a clear?
- Yes, on request. Reports include written findings and photographs.
- What is CIPP / drain relining?
- A resin liner is cured inside the existing pipe to form a new one, without excavation. A CCTV survey confirms suitability first.
- Who is the legal company?
- K&M GROUP LIMITED, company number 11237129.
- Can I see Google reviews?
- Yes. All reviews are on our Google listing.
- Do you work on rail sites?
- Yes. See the rail drainage page.
Drainage enquiries
Call 020 8166 5937 during opening hours or request a quote.